Captured Media Privacy Policy Last Updated: May 12, 2025

At Captured Media, a Raleigh, NC-based photography and videography business owned by Wanda Nzinga Johnson, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website [capturedmedia.com], book our services (events, concerts, portraits, commercial, fashion, or product photography/videography), or interact with us. By using our website or services, you consent to the practices described in this policy. If you have questions, contact us at nzingaharrismedia@gmail.com].

Information We Collect We collect the following types of personal information to provide our services:

• Contact Information: Name, email address, phone number, and mailing address provided when you book services, fill out forms, or contact us.

• Event Details: Information about your event or project (e.g., date, location, preferences) shared during booking or consultations.

• Payment Information: Billing details processed securely through third-party payment processors (e.g., Stripe). We do not store credit card information.

• Images and Videos: Photographs or footage captured during shoots, which may include your likeness or that of event attendees, as agreed in our booking contract.

• Website Usage Data: IP address, browser type, device information, and pages visited, collected automatically via cookies or analytics tools (e.g., Squarespace Analytics).

• Communications: Emails, messages, or feedback you send us.

  How We Use Your Information We use your information to:

• Provide and manage our services, including scheduling shoots, delivering edited images/videos, and communicating project details.

• Process payments and issue invoices through secure platforms like Stripe.

• Promote our business by featuring images or videos in our portfolio, website, or social media, with your consent as outlined in our Terms and Conditions.

• Improve our website and services through analytics (e.g., tracking site traffic).

• Respond to inquiries, provide customer support, and send booking confirmations or reminders.

• Comply with legal obligations, such as tax reporting or responding to lawful requests.

  How We Share Your Information We do not sell or rent your personal information. We may share your information with:

• Service Providers: Third-party platforms like Google Calendar (for bookings), Stripe (for payments), and Squarespace (for website hosting) that help us operate. These providers are contractually obligated to protect your data.

• Business Partners: With your consent, we may share images/videos for promotional purposes (e.g., with event venues or clients for marketing).

• Legal Authorities: If required by law, such as to comply with a subpoena or tax obligations in North Carolina.

• Successors: In the event of a business transfer (e.g., sale of Captured Media), your data may be transferred to the new owner under the same protections.

  Cookies and Tracking Technologies Our website uses cookies and similar technologies to enhance your experience and analyze usage. Cookies may track your browsing behavior, such as pages visited or time spent on [capturedmedia.com]. You can manage cookie preferences through your browser settings, but disabling cookies may limit website functionality. We use Squarespace Analytics to collect anonymized data for improving our services.

  Your Rights and Choices Depending on your location (e.g., California under CCPA), you may have the following rights:

  Access: Request a copy of the personal information we hold about you.

  Deletion: Request deletion of your data, subject to legal retention requirements (e.g., tax records).

  Opt-Out: Opt out of promotional use of your images/videos by notifying us at booking or via nzingaharrismedia@gmail.com.

  Non-Discrimination: We will not discriminate against you for exercising your rights. To exercise these rights, contact us at nzingaharrismedia@gmail.com. We will respond within 45 days, as required by law.

  Data Security: We implement reasonable measures to protect your information, including secure payment processing, encrypted data storage, and password-protected systems. However, no online platform is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

  Data Retention: We retain your personal information only as long as necessary to provide services, fulfill legal obligations (e.g., tax reporting for 7 years), or maintain our portfolio (for images/videos, unless you opt out). After this period, we securely delete or anonymize your data.

  Third-Party Links: Our website may contain links to third-party sites (e.g., Instagram, YouTube). We are not responsible for their privacy practices. Review their policies before sharing information.

  Children’s Privacy: Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn we have such data, we will delete it promptly.

  International Users: Captured Media operates in the United States under North Carolina law. If you are located outside the U.S., your data will be processed in the U.S., and you consent to this transfer. We comply with applicable U.S. privacy laws but may not meet requirements of foreign jurisdictions (e.g., EU GDPR).

  Changes to This Privacy Policy: We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on [capturedmedia.com/privacy] and take effect immediately. We encourage you to review this page periodically.

  Contact Us For questions, requests, or concerns about your privacy, contact us at: Email: nzingaharrismedia@gmail.com. We aim to respond within 48 hours.

Thank you for choosing Captured Media. We look forward to capturing your moments and telling your stories.